Services

Developing travel experience services through story design

A personal and unique story makes your travel business to stand out from the crowd of competition. Storification helps your to commercialize and market your tourist service. Story design highlights your business and helps you provide your customers with better and more memorable experiences.

Story identity helps travel businesses to carry out service design and marketing projects. The story of your company will integrated into the customer service experience. All the elements of your service will support the theme and story you have chosen. The story will be made visible in all the stages of your service. y will be visibly present in all parts of your experience service. Your story will be told through multisensory channels: images, text, food tastings, staff outfits as well as through oral storytelling, videos or audio trails.

The Lapland Centre of Expertise for Experience Industry defines the role of story in creating experience services as follows:

“Story is closely related to authenticity. It is important to bind the various elements of the product into a coherent story to make the experience catching and attractive. A credible and authentic story gives the product social significance and content. At its simplest, the use of a story helps in justifying the client what is done and in which order.”

You can buy Tarinakone’s expertise now to create a story identity for your company, and to story design your experience services. Your story identity will be compiled into a manual with a detailed description of your story identity.

During the story design process we will brainstorm ideas and create a final script for your service. A service script is a detailed blueprint of how to carry out the execution of your service. It contains a description of the customer experience path, from start to end.

Read more about story design here

EVENTS

Story design supports the theme and experience of your event [linkki: Services > Event services]
Tarinakone creates story narratives for various events, training sessions and PR events. [linkki: Services > Museum Experiences]

MUSEUMS

Museum exhibitions come to life through cinematic storytelling
As the technology advances, the exhibition production teams at museums become more and more like film production crews. Script writers have been used in museum exhibition design for a long time, and a story designer can be a great help for any exhibition design team. Tarinakone’s expertise from TV and film production has proved to be a great assett in creating museum exhibitions and sound trails.