Tarinakone

Through story design, Tarinakone gives you hands-on advice for building your story identity and communicating your brand as a part of the customer service experience. This helps you to create holistic customer experiences, which will make your company more recognisable and memorable for your customers.

The story and various metaphors are used to bring out the purpose, the human nature and the personal character of your company. A script is a blueprint of the story for your experience service. Tarinakone’s clients are typically companies and people providing experience and adventure services, exhibitions and events. Tarinakone also provides story design related training.

Founded in 2008, Tarinakone is an expert company specializing in content development. Tarinakone is supported by a wide network of partners: we’re a part of the Crazy Town Jyväskylä business collective, and also involved in The Hub Jyväskylä community.

The heart of Tarinakone is story designer, experience services scriptwriter and trainer Anne Kalliomäki

Anne has a extensive and versatile experience in story-based service design. She is one of the top professionals of service design in Finland, and a pioneer of story design and storification. Anne is also one of the authors of the first Finnish book on service design, published in May 2011.